Welcome to NDIS Assist
Simplifying Your NDIS Administration
At NDIS Assist, we provide NDIS Virtual Assistant Services in Australia, managing your administrative tasks in the background so you can focus on what matters most delivering high-quality care and achieving meaningful outcomes for your participants. Our reliable, compliant, and professional support is specifically tailored to meet the administrative needs of the Australian NDIS sector.
05+
Years of Experience
200+
Happy Customers
24/7
Customer Support
NDIS Admin, Simplified
Expert Team
Virtual assistants experienced in NDIS operations.
Secure Support
Compliant and dependable administrative assistance.
Efficiency
Streamlined workflows that save hours each week.
Clarity
Clear communication to keep everyone aligned.
Trusted by clients who value care and clarity
Trusted by clients who value care and clarity
NDIS Admin Support You Can Rely On
We provide tailored administrative support to individuals, providers, and teams so they can handle their NDIS operations efficiently and effectively.
Inbox & Email Management
Client Records & System Accuracy
CRM Management
Scheduling Management
NDIS Communication Support
Support Coordinator
Accounts Management
Referral & Onboarding
Understand Your Needs
We learn about your services, systems, workflows, and administrative challenges.
Tailored Setup
We integrate into your operations and customize our support to align with your processes.
Ongoing Support
We manage your administration proactively, keeping everything organized and running smoothly.
Affordable Virtual Assistant Packages
Starter
Perfect for light, consistent support to help manage everyday tasks.
$600 /Month
Including:
- 40 hours of virtual assistance
- Email & inbox management
- Calendar scheduling
- Basic data entry
- Task reporting
- Communication support
Total Support
A complete monthly virtual assistant solution for maximum productivity and efficiency.
$2400 /Month
Including:
- 160 hours of virtual assistance
- All Starter features
- Client communication & follow-ups
- Research & data management
- Project task coordination
- Priority support
- Dedicated virtual assistant
Advanced Support
Ideal for businesses needing deeper, more hands-on virtual assistance.
$1200 /Month
Including:
- 80 hours of virtual assistance
- Email & calendar management
- CRM updates
- Research & reporting
- Workflow support
- Regular progress updates
Helpful Client Answers
Find clear answers to the most common questions about our virtual assistant solutions, processes, and how we support your business.
Who do you support?
We support NDIS providers, support coordinators, plan managers, allied health practices, and participants.
Are your services NDIS compliant?
Yes. Our processes follow best-practice standards for accuracy, confidentiality, and compliance.
Can you work with our existing systems?
Absolutely. We adapt to your current CRM, email, and scheduling systems.
Is our information secure?
Yes. We handle all information confidentially and securely.
Can your services scale as we grow?
Yes. Our support is flexible and designed to grow with your organization.
Can I upgrade my package mid-service?
Yes. Our packages are flexible, allowing you to upgrade at any time as your needs or team size grow.
Do you still have questions we couldn’t cover?
Why Work With Us
Empowering Great Work
Professional, dependable administration that lets your team focus on what really matters to your clients.
Experienced Team
Skilled virtual assistants with real-world experience, ready to assist with NDIS operations.
Flexible Support
Our services adapt to your schedule, workload, and unique business needs.
Time-Saving Solutions
We handle routine tasks so you can focus on what's most significant: your clients.
Clear Communication
Transparent and timely updates to promote alignment among your team, clients, and stakeholders.
Hear It From Our Clients
Trusted Clients
Working in the NDIS sector for many years has shown me just how much unseen admin work keeps everything moving. It’s a huge part of delivering a good service in this sector and it often goes unrecognised.
That’s why utilising NDIS Assist over the past year has been such a standout experience. Their team brings exceptional attention to detail, clear communication, and a genuine commitment to helping me and my team stay organised, compliant, and focused on meaningful outcomes.
If you’re looking for reliable, knowledgeable admin support in the NDIS space, I highly recommend checking them out.
Ifa Saboor
CEO | Soaring Together
Founder & Managing Director | Skye’s the Limit
Trusted Clients
I would like to extend my gratitude to team NDIS-Assist for helping me prepare for my audit which went really well. Special thanks to Shaheer Ali for going through every single document, policy and procedure and ensuring they are top notch for the audit. The auditor was happy with everything. Thank you again so much.
I am also very much looking forward to review the branding and website content. I can’t wait for the end results! You guys rock!!
Marie-Jeanne Tuyisenge
Principal Behaviour Support Practitioner
Founder & Consultant | Immaculate Therapy
Trusted Clients
Huge thanks to Sulaiman for his incredible support as we go live on Astalty this Friday.
While transitioning from STL, there have been many changes for the team, but Sulaiman has been there every step of the way. From attending meetings and training sessions to consistently asking the right questions, his support has made a real difference.
We truly appreciate everything you’ve done to help make this process smooth, especially while balancing your regular responsibilities. It hasn’t gone unnoticed!
Ebony Swan
Ops Manager | Soaring Together